Product & account
Support
support@giggletap.comAnything about practice not working, missing words, audio glitches, billing receipts, refund requests, login trouble, or how a feature works.
Response time
Within 2 business days
Help
How can we help?
We’re a small team. Most questions get faster answers from the docs below; for everything else, email and we’ll write back inside the time noted.
Before you write
These pages probably answer it
- Billing, trial, cancellation, refunds: pricing FAQ.
- What information we collect, who can see it, your rights: Privacy Policy.
- Subscription mechanics, COPPA, disputes: Terms of Service.
- Manage parental consent or delete the family: account privacy controls (sign-in required).
Hours: business days, US Eastern Time. The response-time clock starts the next business day from when we receive your email.